Privacy Policy

Last Updated: September 13, 2026

Stars & Stripes Pool Service (“Stars & Stripes,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we may collect when you visit our website, submit a service request, contact us, or otherwise interact with us online, and how that information may be used.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when requesting a quote, contacting us, or submitting a form through our website.

This information may include:

Name
Email address
Phone number
Service or property address
Type of pool service or repair requested
Information included in messages or service inquiries
Any other information you choose to provide

We only ask for information reasonably necessary to respond to your inquiry, provide requested services, communicate with you, or operate our business.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies, analytics tools, and similar technologies.

This may include information such as your device or browser type, IP address, approximate geographic location, pages viewed, referring website, and how visitors interact with our website.

We may use this information to understand website traffic, improve our website, troubleshoot technical issues, and better understand how visitors use our services.

3. How We Use Your Information

Information collected through our website may be used to:

Respond to questions and service inquiries
Provide estimates or service quotes
Schedule or coordinate pool service and repairs
Communicate regarding requested or existing services
Provide customer support
Maintain business and customer records
Improve our website and services
Protect against fraudulent or unauthorized activity
Comply with applicable legal or regulatory requirements

We may also use contact information to follow up regarding a service request or an existing customer relationship.

4. How We Share Information

Stars & Stripes Pool Service does not sell your personal information.

We may disclose information to trusted service providers when reasonably necessary to operate our website or business. These providers may include website hosting providers, communications services, payment processors, analytics providers, and other companies that provide services on our behalf.

Our website is hosted through Wix, which may process certain visitor information as part of providing website hosting, security, forms, analytics, and related services.

We may also disclose information when required by law, legal process, or government request, or when reasonably necessary to protect our business, customers, property, or legal rights.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate properly, remember visitor preferences, understand website traffic, and improve the visitor experience.

Some cookies may be necessary for website functionality, while others may be used for analytics or other optional features.

Depending on your browser and location, you may be able to control or disable certain cookies through your browser settings or through cookie controls provided on our website.

Disabling certain cookies may affect how some portions of the website function.

6. Third-Party Services and Links

Our website may use or link to third-party services, including services related to website hosting, maps, communications, payments, analytics, or other business functions.

When you interact with a third-party service, that provider may collect or process information according to its own privacy practices. Stars & Stripes Pool Service is not responsible for the privacy practices of websites or services that we do not control.

7. Data Security

We take reasonable measures to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted through our website.

8. Data Retention

We may retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, satisfy legal or accounting requirements, resolve disputes, and enforce agreements.

Information that is no longer reasonably necessary may be deleted or otherwise disposed of in accordance with our business practices and applicable law.

9. California Privacy Rights

California residents may have certain rights regarding their personal information under applicable California privacy laws.

Depending on the circumstances and applicable law, these rights may include the ability to request information about personal information we maintain about you, request correction or deletion of certain personal information, or obtain information about how personal information is used or disclosed.

Stars & Stripes Pool Service does not sell personal information.

To submit a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

10. Children's Privacy

Our website and services are intended for individuals seeking pool maintenance, repair, and related services and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, or applicable laws.

When changes are made, the “Last Updated” date at the top of this page may be revised. We encourage visitors to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Stars & Stripes Pool Service
Phone: (530) 748-6336
Email: info@ssps.us
Website: ssps.us
California Contractor License: #1033741